Point of Sale Real-time Alerts


CounterPoint SmartAlerts™ leverages mobile technology to provide retailers information about their stores as it happens.

Whether you have been a retailer for a week or for years, you strive to successfully operate your store every day. With Radiant Systems' newest solution, CounterPoint SmartAlerts™, you can operate with the tightest control over store operations and can increase your focus on fraud prevention and customer satisfaction on the spot.

Providing you with instant intelligence, CounterPoint SmartAlerts is a unique service that analyzes your CounterPoint data and transactions. Alerts, which easily can be configured for your business, are sent via SMS text or email when SmartAlerts discovers an action that falls outside the thresholds you establish.

These alerts help you watch your business at all times so that immediate action can be taken against alerted activity that could potentially affect your bottom line. Even if you are in the store 24/7, knowing instantly when these actions are happening can make a significant difference. In addition, it enables an owner or store manager to stay connected to the store activities when they are away.

SmartAlerts is a one-of-a-kind solution that is fully integrated with CounterPoint. For a single-site to multiple sites, SmartAlerts is your operation's eyes and ears. Now you can be at all places at once. Sign up today!

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How it works

 Powerful and unmatched in the industry, CounterPoint SmartAlerts is a customizable alerting tool that instantly notifies subscribers of events that falls outside set guidelines, allowing them to take immediate action.

  • SmartAlerts scans transaction history and instantly identifies anyone performing activities outside of the standard daily activities
  • Instant fraud prevention with alerts indicating suspicious activity
  • Increase your bottom line by immediately taking action on activity that negatively impacts margins and store operations
  • Easy to read messages on your mobile device sent as an SMS text message* or e-mail message